Microsoft AI Chief: Robots Can't Feel Emotions – Suleyman on AI Consciousness Hype (2025)

Microsoft's AI Chief Challenges the Notion of Robot Consciousness

In a recent interview with CNBC, Microsoft's Chief AI Officer, Mustafa Suleyman, has sparked a debate by questioning the very essence of conscious AI. He argues that while AI can mimic emotions, it will never truly feel them, a stance that has generated both interest and controversy in the tech industry.

Suleyman's perspective is rooted in the belief that consciousness is inherently biological. He emphasizes that AI, despite its advancements, lacks the capacity to experience emotions like humans do. This distinction is crucial, as it challenges the notion of AI companions and chatbots that simulate emotional responses.

"AI doesn't feel sad when it experiences 'pain,'" Suleyman explained. "It's creating an illusion of experience, but it's not the actual feeling."

This stance comes at a time when tech giants like OpenAI, Meta, and Elon Musk's xAI are investing heavily in AI companions and emotional chatbots. Suleyman, however, warns that this pursuit could lead to a dangerous misconception. He suggests that if people start believing AI systems are conscious, it might lead to ethical dilemmas and calls for AI rights.

"The reason we grant rights to humans is to prevent harm, as they can suffer," Suleyman said. "AI models, however, are simulations and don't possess the capacity for suffering."

This isn't the first time Suleyman has expressed these concerns. In August, he wrote a blog post titled 'AI Consciousness: A Potential Danger,' warning about the potential consequences of AI systems being perceived as conscious.

Microsoft's Approach: Balancing Utility and Ethics

Suleyman's comments highlight Microsoft's commitment to a balanced approach in AI development. The company is not pursuing the romanticized or empathetic AI market, as evidenced by its decision to avoid building adult-oriented chatbots. Instead, Microsoft focuses on creating AI tools that serve human needs and challenge users' perspectives.

The Copilot AI service, for instance, features a 'real talk' conversation style that encourages users to critically evaluate their own beliefs. This approach prioritizes utility and responsiveness over emotional mimicry.

"Our AI systems are designed to support humans," Suleyman stated. "It's up to us to shape AI personalities with the values we desire."

While Suleyman acknowledges the rapid progress in AI, he also emphasizes the importance of caution. He believes that fear and skepticism are essential in understanding and managing AI's potential impact.

As the AI landscape continues to evolve, Suleyman's insights offer a critical perspective on the ethical considerations surrounding AI development, urging the industry to approach consciousness with a measured and responsible mindset.

Microsoft AI Chief: Robots Can't Feel Emotions – Suleyman on AI Consciousness Hype (2025)

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